{"id":90,"date":"2018-05-10T05:49:40","date_gmt":"2018-05-09T20:49:40","guid":{"rendered":"http:\/\/yasuda-seiki-cojp.check-xserver.jp\/en\/?page_id=90"},"modified":"2026-04-06T21:28:18","modified_gmt":"2026-04-06T12:28:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/yasudaseiki.com\/en-test\/support\/faq\/","title":{"rendered":"FAQ\uff08Frequently Asked Questions\uff09"},"content":{"rendered":"\n<h2 class=\"wp-block-heading is-style-none\">List of Frequently Asked Questions<\/h2>\n\n\n\n<p>Frequently asked questions are listed on this page.<br>If you have a question which cannot be found below, please feel free to contact us for further information.<\/p>\n\n\n\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Quotation for Testers, Parts, Calibration, and Repair<\/h4>\n\n\n\n<p>A Sales representative will answer to your inquiry.<br>Please contact us through the <a href=\"https:\/\/yasudaseiki.com\/en-test\/contact\/\">CONTACT PAGE<\/a> FOLLOW.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Delivery Time<\/h4>\n\n\n\n<p>We at Yasuda Seiki incorporate a build-to-order manufacturing system. For products out of stock, a period of 3-4 months is required for manufacturing.<br>\u203bPlease <a href=\"https:\/\/yasudaseiki.com\/en-test\/contact\/\">contact<\/a> us for a specific product as the delivery time differs by each product.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Product Warranty After Installation<\/h4>\n\n\n\n<p>Our Product Warranty is for 1 year.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Tester Calibration<\/h4>\n\n\n\n<p>We recommend yearly calibration of our products.<br>We also inspect the tester&#8217;s condition during calibration.<br>For inquires regarding Calibration and Inspection, please <a href=\"https:\/\/yasudaseiki.com\/en-test\/contact\/\">contact<\/a> us through the following form.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Tester May Be Broken?<\/h4>\n\n\n\n<p>Please contact a YSS Sales representative for further details.<br>\u203b\u3010YSS HEAD OFFICE\u3011+81-78-907-1511 (Japanese \/ English)<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Foreign Customers \uff08Further details will be announced soon.\uff09<\/h4>\n\n\n\n<p>We have customers of various fields mainly in China, Korea, Thailand, South-East Asia, Middle-East Asia, and North America.<br>We have been providing support in shipping the tester to each country, as well as local installation.<br>We also establish the reliable system to dispatch our engineers for customer support of overseas like repair, inspection and calibration.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Custom-Specification Testers<\/h4>\n\n\n\n<p>We also provide custom specification testers. Please contact us through the <a href=\"https:\/\/yasudaseiki.com\/en-test\/contact\/\">CONTACT PAGE<\/a> for further information.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Do you have any agents?<\/h4>\n\n\n\n<p>Not sure where to contact?<br>Please contact us directly, a YSS representative will direct you based on your country and inquiry.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Is it possible to see a YSS Tester at YSS?<\/h4>\n\n\n\n<p>We have select models for Demo-Use. Please see the &#8220;<a href=\"https:\/\/yasudaseiki.com\/en-test\/demo-machine\/\">Demo Machine List<\/a>&#8221; &nbsp;for further details.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Is it possible to test some samples before purchasing\uff1f<\/h4>\n\n\n\n<p>We have select models for Demo-Use for customers considering our products. Please contact us <a href=\"https:\/\/yasudaseiki.com\/en-test\/contact\/#Inquiries_for_YSS_Products\">here<\/a> for further details such as availability.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">How can Inspection \/ Calibration be requested?<\/h4>\n\n\n\n<p>Please <a href=\"https:\/\/yasudaseiki.com\/en-test\/contact\/\">contact<\/a> us at YSS.<br>Please check the 4-5 digit Serial No. and Date of the tester located on the tester Label when making an inquiry.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Is it possible to request Repair \/ Maintenance of testers from other companies?<\/h4>\n\n\n\n<p>We do not take inquiries for Repairs \/ Maintenances of testers from other companies.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Is it possible to request a YSS Product Catalog\uff1f<\/h4>\n\n\n\n<p>Please contact us through the <a href=\"https:\/\/yasudaseiki.com\/en-test\/contact\/\">CONTACT PAGE<\/a> for further details.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Can Used Products be purchased \/ sold at YSS?<\/h4>\n\n\n\n<p class=\"has-text-align-left\">For purchases of Used Products, we provide some options of our Demo-testers.<br>Used Products cannot be sold to YSS.<\/p>\n\n\n\n<h4 class=\"wp-block-heading is-style-none\">Others<\/h4>\n\n\n\n<p class=\"has-text-align-left\">For inquiries that cannot be found above, please contact us via e-mail or telephone.<br>\u203b\u3010YSS HEAD OFFICE\u3011+81-78-907-1511 (Japanese \/ English)<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\"><div id=\"emb-custom-css-id-1\">\n<div class=\"wp-block-button inquiry-form-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/yasudaseiki.com\/en-test\/contact\/\">Inquiry Form<\/a><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>List of Frequently Asked Questions Frequently asked questions are listed on this page.If you have a question which cannot be found below, please feel free to contact us for further information. Quotation for Testers, Parts, Calibration, and Repair A Sales representative will answer to your inquiry.Please contact us through the CONTACT PAGE FOLLOW. Delivery Time [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":10,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-90","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/yasudaseiki.com\/en-test\/wp-json\/wp\/v2\/pages\/90","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yasudaseiki.com\/en-test\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yasudaseiki.com\/en-test\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yasudaseiki.com\/en-test\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yasudaseiki.com\/en-test\/wp-json\/wp\/v2\/comments?post=90"}],"version-history":[{"count":48,"href":"https:\/\/yasudaseiki.com\/en-test\/wp-json\/wp\/v2\/pages\/90\/revisions"}],"predecessor-version":[{"id":10003,"href":"https:\/\/yasudaseiki.com\/en-test\/wp-json\/wp\/v2\/pages\/90\/revisions\/10003"}],"up":[{"embeddable":true,"href":"https:\/\/yasudaseiki.com\/en-test\/wp-json\/wp\/v2\/pages\/10"}],"wp:attachment":[{"href":"https:\/\/yasudaseiki.com\/en-test\/wp-json\/wp\/v2\/media?parent=90"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}